Phone Care Guides & Tips

Expert advice to protect your phone, extend battery life, and prevent common problems

Questions You Might Have / Answers From Us

Dig into the most common repair questions with plain-language answers and supporting sources.

Blog Content for Accessory Shoppers

Helpful guides and tips to bring you back. Discover the latest accessories, gift ideas, and tech insights from our Decatur store.

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New Phone Accessories This Month - January 2025

Discover the latest phone cases, chargers, and tech accessories that just arrived at our Glenwood Road location. See what's new this month!

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5 Must-Have Accessories for Your New iPhone

Just got a new iPhone? Here are the 5 essential accessories every iPhone owner needs: MagSafe cases, screen protectors, wireless chargers, and more.

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How to Choose the Perfect Phone Case for Your Lifestyle

Active lifestyle? Office professional? Minimalist? Learn how to pick the right case based on how you use your phone. We'll help you find the perfect fit.

Browse Phone Cases →

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Tech Gifts Under $30 at Our Decatur Store

Perfect gift ideas that won't break the bank. From wireless earbuds to phone cases, chargers, and screen protectors - all under $30 and available in-store.

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Wireless Charging Explained: What You Need to Know

MagSafe vs. Qi charging? Fast charging speeds? Compatible devices? Get the answers to all your wireless charging questions and find the right charger for your phone.

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Upgrade Your Commute: Best Car Phone Accessories

Make your daily drive safer and more convenient. Car mounts, wireless car chargers, and hands-free accessories to keep you connected on the road.

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How to Find a Phone Repair Shop Near You

Complete guide on how to find a reliable phone repair shop. Learn what to look for, questions to ask, red flags to avoid, and how to choose the best repair service for your needs.

Read Complete Guide →

How to Extend Your Phone Battery Life

Your phone battery is one of the most important components. Follow these tips to keep it healthy and extend its lifespan.

Avoid extreme temperatures: Keep your phone between 32°F and 95°F. Extreme heat or cold damages battery cells.
Don't drain to zero: Try to keep battery between 20% and 80% for optimal health. Full discharge cycles wear batteries faster.
Use original chargers: Generic chargers can damage your battery. Stick with manufacturer-approved charging accessories.
Reduce screen brightness: Lower your screen brightness or use auto-brightness to save battery power.
Close unused apps: Background apps drain battery. Close apps you're not using.
Turn off location services: GPS and location tracking use significant battery. Only enable when needed.

💡 Tip: If your battery drains quickly or won't hold a charge, it may need replacement. We offer professional battery diagnostic evaluation ($25) - complimentary with repair service. Quick 20-30 minute replacements starting at $39.

What to Do If Your Phone Gets Wet

Water damage is one of the most common phone problems. Acting quickly can save your device and data.

⚠️ IMMEDIATE ACTIONS (Do This First!)

Turn off your phone immediately - Don't try to use it or check if it works
Remove from water source - Get it out of water as fast as possible
Remove SIM card and case - If easily accessible
Don't charge it - Charging a wet phone causes permanent damage
Don't use a hairdryer - Heat can damage internal components
Pat dry with a towel - Gently remove visible water
Bring it to us immediately - Time is critical! The sooner we can treat it, the better.

🚨 Emergency Service: We offer emergency water damage repair with professional diagnostic evaluation ($25, complimentary with repair service) and data recovery. Call us at (404) 289-4500 immediately if your phone gets wet!

Common Phone Problems & Solutions

Understanding common phone issues can help you prevent problems and know when to seek professional repair. Here are the most frequent problems we see:

Cracked or Broken Screen

Symptoms: Visible cracks, black spots, touch not responding, screen flickering

Cause: Drops, impacts, pressure, or manufacturing defects

Solution: Professional screen replacement. iPhone repairs take only 15 minutes. We use quality parts with 30-day warranty.

Learn About Screen Repair →

Battery Draining Fast

Symptoms: Phone dies quickly, battery percentage drops rapidly, phone shuts off unexpectedly

Cause: Old battery, background apps, screen brightness, or charging port issues

Solution: Battery replacement (20-30 minutes) or diagnostic evaluation to identify the root cause. Starting at $39.

Learn About Battery Repair →

Phone Won't Charge

Symptoms: Charger doesn't fit, loose connection, charging is intermittent, "Accessory not supported" error

Cause: Lint/dirt in port, bent pins, damaged port, or faulty charging cable

Solution: Professional cleaning or charging port repair. We'll diagnose the issue and fix it quickly.

Learn About Charging Port Repair →

Water Damage

Symptoms: Phone won't turn on, screen foggy, buttons not working, corrosion visible

Cause: Dropped in water, exposed to moisture, or liquid contact indicator triggered

Solution: Emergency water damage repair with data recovery. Time is critical - bring it in immediately!

Learn About Water Damage Repair →

Cracked Back Glass

Symptoms: Visible cracks on back of phone, sharp edges, camera area damaged

Cause: Drops, impacts, or pressure on the back of the device

Solution: Professional back glass replacement. We specialize in iPhone and Samsung back glass repairs.

Learn About Back Glass Repair →

Phone Won't Turn On

Symptoms: Black screen, no response to buttons, won't charge, completely unresponsive

Cause: Dead battery, water damage, motherboard issue, or software crash

Solution: Professional diagnostic evaluation ($25, complimentary with repair) to identify the issue. We'll recover your data if possible.

View All Repair Services →

Need Help Diagnosing Your Phone Problem?

Not sure what's wrong with your phone? We offer professional diagnostic evaluation for $25, which is complimentary when you proceed with repair service. Our experienced technicians will identify the issue and provide a transparent quote before any work begins.

Call (404) 289-4500 Book Appointment

How to Protect Your Phone Screen

Cracked screens are expensive to fix. Protect your phone with these simple steps.

Use a screen protector: Tempered glass screen protectors absorb impact and prevent cracks. We install them at our store.
Get a protective case: A good case with raised edges protects your screen from drops. We have a wide selection available.
Avoid back pockets: Sitting on your phone can crack the screen. Use front pockets or a bag.
Keep it separate: Don't put keys, coins, or other hard objects in the same pocket as your phone.
Handle with care: Be especially careful when taking it out of your pocket or bag.

🔧 Already Cracked? We offer lightning-fast screen replacement - iPhone repairs take only 15 minutes! Android and tablet repairs take 30-45 minutes. Starting at $49 for iPhone, $59 for Android.